Einstein Knows Added Value
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Sarah Findle
http://www.twitter.com/sfindle"Be the change you wish to see in the world" - Gandhi

Checking in with O2 Fitness
May26 2010Sarah FindleO2 Fitness is one of our clients here in the PR department at HM&P and we have had a lot of fun helping them spread the word about their seven (and growing!) locations around the Triangle.
O2 Fitness already runs their own Twitter account, Facebook fan page and blog. A new avenue of social media marketing we have explored with them are location-based applications. One of the new growing trends in social media – location-based applications – allow you to share your location with others by ‘checking in’.
Some of the most popular applications including FourSquare, Gowalla, BrightKite and Whrrl have provided incentives for people to use the applications by making it more of game where you can earn badges, become the mayor or keyholder of a location, and gain street-cred (or in this case, app-cred) based on the frequency of your check-ins.
From a marketing standpoint, location-based apps provide a new, more targeted way for businesses to reach and reward their customers. I like the analogy that it is like a public customer loyalty program. Locations can offer specials for first time visitors (Welcome to ABCD, enjoy a free appetizer!), frequent visitors (On your 10th check-in get a free Smith’s t-shirt!), or the mayor, or most frequent visitor to a location (Are you the mayor? Enjoy a free drink each time you visit!).
While customers benefit from checking in, businesses also profit, not from free food or prizes, but from data and information collected from check-ins. They can learn more about their customer base and their habits and needs and in-turn provide an overall better customer experience.
Here in the Triangle we are lucky enough to have our own local location-based application, TriOut. Similar to the larger FourSquare application, TriOut focuses on local businesses and locations. We have enjoyed working in conjunction with O2 Fitness and the TriOut developers to help them improve the application, test out specials and provide feedback from a local business perspective.
Find your favorite O2 location on both TriOut and FourSquare and check-in when you hit the gym!
• It has a well-educated work force. Raleigh, at 41 percent, ranks sixth in the share of adults holding bachelor’s degrees.
--- Donald Miller
B2B Blogging Tips Fit for the Queen (City): Jeff Cohen presents at Charlotte’s Business Marketing Association
May21 2010Sarah Findle
This past Wednesday, our own Social Media Marketing Manager Jeff Cohen presented “16 Best Practices of B2B Corporate Blogging” to the Business Marketing Association Carolinas Chapter. I was lucky enough to attend the lunch in downtown Charlotte, N.C. with a diverse audience of large and small business owners, agency execs, HR reps and freelancers, among others.
With varying levels of social media experience and perspectives, the audience did not hesitate to ask questions and the presentation evolved into a lively two-way conversation – not too far off from the same type of communication social media encourages. What once began as a list of 13 best blogging practices quickly grew to 16 just within the hour-long presentation.
You can find the complete list of best practices and the full presentation in Jeff’s post at Social Media B2B. Jeff will also be sharing the presentation at this weekend’s Word Camp Raleigh.